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About Us

Llama are an IT Infrastructure Services firm specialising in Microsoft technology, designing and deploying scalable infrastructure solutions built on the Microsoft server platform. Our core competency is providing consultancy for secure, scalable and reliable messaging and collaboration solutions built on Windows Server, Active Directory, Exchange and OCS, and in supplying project and program management.

Llama provide expert consulting in Microsoft server and desktop technologies. With nearly 30 years combined experience of working closely with Microsoft, we offer targeted professional services and solutions including design, deployment, migration, support, and project and program management. We have the vision, the skills and the drive to help you get your IT infrastructure project off the ground.

As experienced Microsoft partners we regularly work with Microsoft customers from SME to Enterprise; telcos to ISVs; investment banks to NHS trusts. We also commonly engage with other Microsoft partners, to provide an entire range of solutions and technologies based on the Windows Server platform. We are Registered Members of the Microsoft Partner Program, and Microsoft-approved Desktop Deployment and Planning Services Service Providers.

Throughout our history we have worked with some of the largest companies in the UK and worldwide, in large infrastructure projects and supporting critical situations. We know the ropes, and have the experience to help you land your project on time and within budget.

Our experience comes from working closely with Microsoft since 1994, in projects helping large customers deploy and support mission-critical Enterprise solutions. We also work with a range of Microsoft partners large and small to provide cross-technology solutions.

Company history

Llama IT were incorporated as a private limited company on the 21st November 2004 ("Llama Day"), and our business since then has been entirely based on providing quality IT technical consulting, project management and contracting services.

Tim Coveney is Llama's Principal Messaging Systems Analyst. Tim worked for Microsoft for 10 years; 5 years as a Senior Consultant in the Infrastructure practice of Microsoft Consultancy Services, and 5 years in Premier Support for Windows and Exchange Server before founding Llama.


Tim has most recently worked for Clearswift, BAA and Barclays Capital, and previous engagements include Microsoft Consulting Services, amongst other customers, providing messaging and collaboration infrastructure designs, and migration, support and software testing consultancy.



Sandy Coveney is Llama's Program Management Consultant and Business Analyst. Sandy has more than 12 years’ experience of working at Microsoft, firstly in Macintosh, Office and Windows Server Premier support roles in PSS, then as a Technical Account Manager in the partner sector. Since leaving Microsoft, Sandy has also worked for RSA Security before joining Llama as a program manager. Sandy has successfully focussed on business support and project/program management in multiple roles including Program Manager for the Windows and Office JumpStart programs for Microsoft's marketing and operations Group, with Centrix Software, and most recently the Microsoft Office 365 Onboarding Centre.




Tim and Sandy left full-time employment at Microsoft in 2004 to take an incredible sabbatical, travelling the world for a year. On their return, they set up Llama with a simple goal; to deliver excellence through quality IT services on the latest Microsoft technology. For the last 5 years, we have been doing just that, working directly for customers, partnering with Gold partners and through Microsoft as Associate Consultants.


Llama are Registered Members of the Microsoft Partner Program, Microsoft approved DDPS Service Providers, Associate Consultants for the Microsoft Services Organisation, and members of IPSE, (previously known as the Professional Contractors Group). We are based in the Berkshire / M3 / M4 area, but work nationwide across the UK.


Tim is a Microsoft Certified IT Professional Enterprise Messaging Administrator, Certified Technical Specialist on Lync, and a Certified Systems Engineer. Sandy is Prince2-trained in Project and Program Management, and has several years experience as a Program Manager for Microsoft and other companies.